Our Loyalty & Referral Program Promotion Experts
Ethan Ross 🇺🇸
Loyalty Program LeadAt Need Order, Ethan sets up loyalty platforms—configuring points systems, referral bonuses, and tiered benefits. He crafts promotional campaigns and monitors membership metrics. He also iterates on reward structures based on engagement data. Clients see higher lifetime value and repeat sales under his loyalty strategies.
Fiona Gallagher 🇬🇧
Program Operations CoordinatorAt Need Order, Fiona oversees program onboarding, reward fulfillment, and support workflows. She maintains program documentation and automates routine tasks where possible. She also liaises with partners like fulfillment providers. Clients depend on her operational excellence to keep their programs running flawlessly.