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William Harris 🇺🇸

Monitoring Dashboard Architect

At Need Order, William builds and maintains monitoring dashboards that track brand mentions, review scores, and social sentiment in real time. He configures data feeds from review platforms, social APIs, and SEO tools to populate each dashboard. His work gives clients instant visibility into reputation metrics and alerts them to emerging issues. Clients rely on his dashboards to stay informed and respond promptly to any threats or opportunities.

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Eleanor Jackson 🇬🇧

Sentiment Analysis Specialist

At Need Order, Eleanor implements sentiment analysis pipelines that score each mention, whether in social media, reviews, or press coverage, as positive, neutral, or negative. She fine‑tunes the model to adapt to industry jargon and brand language. She also provides weekly sentiment trend reports that reveal shifts in public perception. Clients rely on her expertise to turn large volumes of text into actionable insights and to understand how sentiment evolves over time.

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Javier Rodriguez 🇪🇸

Reporting & Insights Coordinator

At Need Order, Javier gathers data from monitoring dashboards and translates them into executive summaries and detailed reports. He presents key metrics—mention volume, sentiment shifts, and review scores—in clear charts and graphs. He also includes insights and recommendations based on data patterns. His work ensures clients understand their reputation health and know which areas need attention. Clients value his concise, visually appealing reports as a basis for strategy meetings.

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