Push & SMS Campaigns

Engage Users Instantly with Timely, Personalized Messages

When you need to reach users right in their pockets, push notifications and SMS deliver high visibility and action rates. At Need Order, we design, execute, and optimize cross‑channel campaigns—ensuring every message resonates, drives engagement, and boosts retention.

Core Services

Segmentation & Timing Strategy

  • Define dynamic user segments based on behavior, preferences, and lifecycle stage
  • Schedule sends around optimal engagement windows and time‑zone considerations

Message Crafting & Personalization

  • Write concise, benefit‑driven copy with clear calls‑to‑action for both push and SMS
  • Implement personalization tokens and dynamic content (name, last viewed item, special offer)

Delivery & Platform Configuration

  • Set up and configure push services (Firebase, OneSignal) and SMS gateways (Twilio, Sinch)
  • Manage opt‑in flows, compliance (TCPA, GDPR), and deliverability best practices

A/B Testing & Optimization

  • Test send times, message variants, and frequency caps to identify top performers
  • Monitor open, click‑through, and conversion metrics to refine campaign parameters

Why Push & SMS Campaigns Matter

Without push and SMS:

  • You miss immediate touchpoints crucial for time‑sensitive offers and alerts
  • Email and in‑app messages can go unnoticed or delayed
  • Engagement and retention suffer without proactive outreach
  • You leave revenue and retention gains on the table

We solve this by crafting timely, relevant messages and optimizing delivery—so you capture attention, drive action, and keep users coming back.

What’s Included in Push & SMS Campaigns

✅ Campaign Planning & Calendar

Detailed schedule of message themes, triggers, and audience segments for each send.

✅ Content & Template Development

Library of reusable templates with approved copy, imagery, and personalization fields.

✅ Platform Setup & Integration

Configuration of push and SMS providers, webhook triggers, and analytics connections.

Compliance & Opt‑In Management

Automated workflows for consent capture, preference centers, and unsubscribe handling.

Testing & Performance Reporting

Dashboards tracking delivery rates, open rates, CTRs, and downstream conversions per segment.

Optimization Roadmap

Prioritized recommendations for message cadence, content tweaks, and new segment opportunities.


What You Get with Need Order

  • Instant Engagement: Direct lines to your users’ devices with industry‑leading open rates.
  • Personalized Outreach: Messages tailored to individual behaviors and preferences.
  • Regulatory Confidence: Fully compliant opt‑in and consent management processes.
  • Data‑Driven Growth: Continuous testing and reporting drive higher CTR and conversion.
  • Retention Boost: Timely reminders and offers that keep users active and loyal.

What Clients Are Saying?

“Need Order’s push and SMS campaigns reactivated 30% of dormant users and drove a 20% uplift in flash sale revenue. Their timing strategy is spot on.”
— Samir H., Growth Marketing Manager at FitFuel Supplements


Ready to Launch High‑Impact Push & SMS Campaigns?

Let’s craft messages that deliver value, prompt action, and strengthen user relationships.


Still Have Questions?

Q: How often should we send push and SMS?
A: We recommend 2–4 push notifications per week and 1–2 SMS per month, adjusted by user preference and campaign goals.

Q: Can we combine push, SMS, and email in one workflow?
A: Absolutely—we design multi‑channel journeys that trigger messages on the best channel per user behavior.

Q: Do you handle global messaging and compliance?
A: Yes—we support multi‑country sends with local regulations, carrier rules, and localization best practices.