Community Management & Engagement

Harper Wilson 🇺🇸
Response Time CoordinatorAt Need Order, Harper sets up and maintains quick-response systems for clients.
She writes friendly replies that match each brand’s tone and personality.
By closing the loop fast, she helps turn questions into opportunities.
Brands see higher loyalty because followers feel acknowledged right away.

William Scott 🇦🇺
Engagement Initiative FacilitatorWilliam plans and runs interactive activities on client channels at Need Order.
He mixes trivia, “this or that” polls, and user-generated content themes.
By fostering two-way conversations, he turns followers into active participants.
Clients notice upticks in comments and shares when William’s ideas go live.

Ella Morgan 🇬🇧
Community Growth ArchitectAt Need Order, Ella builds growth roadmaps that include collaborations, giveaways, and shout-outs.
She partners with influencers and complementary brands to expand audiences.
Her work ensures steady, organic community growth rather than fake spikes.
Clients trust her to bring in real followers who are likely to engage long term.

Lucas Bennett 🇺🇸
Sentiment AmbassadorAt Need Order, Lucas watches brand mentions across social platforms every day.
He compiles feedback into clear categories and shares key takeaways with teams.
By guiding clients on how to respond, he helps maintain a positive brand image.
Brands lean on him to spot and address potential issues before they escalate.